Talesfromthefrontdesk.

Not only did FD checked him in, this guy called several other couples in to rent on the SAME CARD. When Visa called to say it was fraud, it was to the tune of 7 grand. The police were called, in the end, the only thing the guy got arrested for was for domestic violence for beating his girlfriend. 7.Most people see those and think they will never fall for them, when that is the exact purpose: a self-filtering pool of idiotic victims that will give the human scammer more time on actually viable prey. But targeted attacks rely on the complete opposite methodology. It isn't bulk, but targeted at a specific person.Call the police anyway, get this person on someone's radar to get him some help. Sometimes help is painful. We're not in the business of public service, although we serve the public… it sounds heartless and at the time it may feel heartless but without some sort of intervention people will usually end up in a nosedive to rock bottom and no matter what you think, it's a LONG dive.Share your front desk stories! This group is for sharing, venting, laughing, networking and navigating the world of hospitality.I alternate between 3 different pairs. I have two pairs of shoes from the Cam Newton collection (retail $140, but you can almost always find sales on them at Belk and such, I got mine on black friday for $13 a pop) and they are actually really well made shoes, with a insole that feels like its memory phone which is great.

If a card gets declined, we cancel the reservation and make the room available. What we don't do, is call and notify the person (though I imagine an exception would be made for someone who does a lot of business with the hotel.) 99/100, this does not come back to bite us as the people end up no showing.How I quit my last hotel job. The last hotel I worked at was an absolute train wreck. If you don't believe me, I highly suggest you check my post history for the one called tonight We ruined someone's wedding. It is just one of many amazingly stupid and messed up things my hotel did. So, for context, my manager refused to hire new staff and ...We have a small entrance room with two windows, two benches, an entrance and exit with giant stop and go signs (that also get ignored) and a sign taller than me explaining how the order will be taken: We ask if you’re eating here or to go. We ask if you want bar service. We ask what burger,what protein, and if everything on the burger is ok ...

stories from the front desk of hotels/hostels/and others in the hospitality industry. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale ...

The place where tourists are decent people who stay in hotels. But decent locals stay in their houses (unless they burn down). The locals that check into local hotels are the ones who are there to do drug binges, cheat on their spouses, engage in criminal behavior, etc.Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher.Check in, largely goes just fine, but mom is paying for the room, and gets testy with me when I ask for her ID, since daughter's name was on the reservation. "Well, I already gave my ID when I checked in" "yes, but I was not the one to check you in. This is just to be sure". She give me her ID, all goes well, and I go through the usual song and ... Well, shortly after FOM calls on his day off to tell FDS that we are increasing their nightly rate by $128, nearly double their negotiated rate. The guest happened to be in the lobby and waived FDS over after the call to show her the lovely messages FOM was sending the guest. WELLLLLL apparently FOM borrowed $200 from the guest previously, and ...

That is horrible. First of all: I am glad you are okay - and that nobody was seriously harmed. Take a minute to let things sink in: you played a part in everyone getting out safely - and you made sure the culprit was caught (and can hopefully get the help she needs).

pakrat1967 • 7 mo. ago. You should checkout the r/doordash sub. You soon learn why the driver did what they did. Also the driver doesn't enter the address into the navigation. It automatically gets pulled from the order. That doesn't mean it guarantees the order gets delivered to the correct address though. 52.

it goes beyond that. if they received a PPP loan they're required to post openings and interview to fulfill a provision in the contract, but there's an asterisk in the loan paperwork that they don't have to hire anyone not fully qualified. so to get as much of that money as possible they're "hiring" but not actually hiring. source: i processed thousands of PPP loans for a major ...Long time lurker, first time poster, yadda yadda. This happened about an hour ago and I'm still a little steamed about it, so I thought I would vent…399 votes, 24 comments. I wear a few hats at our property, maintenance, van driver and desk. On Friday we had a call from the airport, just a couple…I'm not sure at all. Basically, the government first made the announcement of it being $2,000 CAD for the 3 days at all locations. I assumed this was perhaps for 3 nights along with food services and an inclusive PCR test or two and charges for security dispatched to the hotel to watch the quarantine guests.Family reunions could have easily been one of the 12 Labours of Hercules, ranking just below cleaning the Augean Stables and capturing Cerberus, the three headed dog. Remember, you have the power of the Removal from Hotel Facilities card. Play it if necessary. And in the ongoing battle of "Bane" vs "Bain": it should be Bane.Status: 4.39 – collecting the bait. Jun 10, 2023. Ascent is a novel that unapologetically revels in itself and enjoys being in its own world without pretense. Completely devoid of cynicism, its infectious joy is one that a reader can really get …

People have seen too many movies. They think “hotel” automatically means valet, bellhops, concierge, restaurant, and 24 hour management, etc. Most leisure travelers don’t know what select service means and think they’re getting a deal. They might be, but they also need to temper their expectations.Night Audit Story…. Ok, so this is my first post! And since I’ve become a night audit about 10 weeks ago, this is my first real weird evening. So, it starts with a remote control not working. Nothing too crazy, I go upstairs reprogram it all good. Then, at about 1:34 in the morning, right as I begin my night audit, I noticed that I have a ...I finally did it. This morning on my way out the door, I turned in my resignation to my boss and now I am counting down the days that my two weeks are up. It actually didn't go that bad. He was more than understanding especially knowing that I am off to bigger and better things. Only thing that will suck is that I will not be working with my ...Meanwhile the regular and waged front desk and housekeeping staff don’t get it guaranteed off. Granted, we get holiday pay, but there is a sad kind of irony in people who are in charge of their eSsENtIaL WoRKeRs getting a day dedicated to laborers to relax while those frontline laborers, the ones who do all the heavy work, don’t. 18. camlop ...If you see an online price, book online. SERIOUSLY. : r/TalesFromTheFrontDesk. by Shyam09. If you see an online price, book online. SERIOUSLY. Some random lady (RL) calls. RL: "Hi! I'd like to know the price of one room for tonight." Me: "I have a non-smoking King size for $95 plus tax."At our hotel the alarm system was connected directly to the nearest fire station. Our switchboard operator would also call them to advise if we were in pre-alarm and would call 911 if we went into full alarm.

It's becoming more common for hotels to replace vending machines with snack shops run by the front desk staff. I think it's to prevent people trying to steal from/damage vending machines. AND it's more profitable. ThatsNoMoOnx • 2 yr. ago. People still steal from the sundry shop. It's ridiculous.

This woman screeched. I put the extra letters in again to really drive home how hard she rode that word as it escaped her lungs. She did the whole nine too. She straightened her arms out to her sides and leaned into that screech. Now the money is on the floor, I'm standing there in shock, and she takes a few deep breathes before looking at me ...I just found my job posted on indeed. A little background, about a year about i put in a vacation request for May 25-30 and for a year ive been told its covered. Tuesday i found out that because were short staffed that it may not get approved. We are not short staffed, I can list two people who could cover for me, but they dont want to work the ...I'm not sure at all. Basically, the government first made the announcement of it being $2,000 CAD for the 3 days at all locations. I assumed this was perhaps for 3 nights along with food services and an inclusive PCR test or two and charges for security dispatched to the hotel to watch the quarantine guests.Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?!I'll be entirely honest; I filmed this video a WH...In order to meet your posting guidelines, I'm going to share a story from the land use front desk. 😉 (I'm remembering this from a few years ago, so forgive me for paraphrasing the events.) Shortly before closing (of course), a woman rode up on a bicycle, came into our local government office and got in line with the last-minute crowd. As I'm ...People have seen too many movies. They think "hotel" automatically means valet, bellhops, concierge, restaurant, and 24 hour management, etc. Most leisure travelers don't know what select service means and think they're getting a deal. They might be, but they also need to temper their expectations.This is intended to turn off the electricity to the shower for maintenance, or if it breaks. There is no need to use it normally, you can just turn off the shower at the shower and that will turn the heater off. However, lots of people don't seem to understand that, and turn it off unnecessarily. This dude came in and was asking about the rates. I gave them to him, then he was like, "I'm the owner." I was like, "No. No you're not." He proceeded to tell me that the cameras were recording me, as if I can't see the footage in the back. And insisted he was the owner. I told him I know the owner, and it's not him.Entitled Hockey Parents, Bad Parking, and nearly instant karma. This happened over 20 years ago now, sometime in the winter of 2001/2002 when I was working at the front desk of a large hotel. The hotel was a block from a large events center, which made it popular for anyone going to an event at the center.The place where tourists are decent people who stay in hotels. But decent locals stay in their houses (unless they burn down). The locals that check into local hotels are the ones who are there to do drug binges, cheat on their spouses, engage in criminal behavior, etc.

Her statement caught me so off-guarded. "I understand you need to make money by selling us more expensive room, but you have to give people a room they can take shower in." "But you can still shower in the Jacuzzi room." "I understand you need to make money..." "Wait, ma'am.

I said, if it was fraud, someone would contact them. That would almost certainly be their credit card processor, filing a notice of charge back, with a reason of fraudulent usage of a credit card. At that time, they now have been the victim of a crime and should report that crime to their local PD.

Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.The driver arrived with her food. For security purposes, we can’t send the drivers up to the rooms, so he waited in the lobby for her to come down and pick up her food. She got off the elevator wearing only a towel. The Dasher was naturally, rightfully, and understandably hesitant to approach her.r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?Discount rate plus tax came out to about $53 for 2 nights and the valet parking came out to $55 for 2 nights. Hell yeah! One of the hotels I'm staying at while on vacation this week is $66+tax per night for valet. ...self park, off site, is $40 freaking dollars. I worked at a property in DC that was closed for about a year for renovation and a ...My worst night of Audit so far. Hello to all my fellow front desk people! I am finally telling my own crazy story here after a couple months of night audit. I work audit for a 150 room property and we happened to be completely sold out for (mostly) a Morgan Wallen concert in town. It was probably the busiest shift I have had so far.Try any beginner video that focus on stretching hips and leg muscles. 30 - 60 minutes, three times a week and my foot pain disappears. When I slack off, the pain slowly comes back. 1. MaidOfClarity • 1 yr. ago. I’ve had 5 people try to check in during my shift so far, which is only 2 hours done.I found a baby. No. I really did. So it all started when my happy ass decided to do a property walk at 2 am (I was working audit that terrible night). I am a good soul (I think idk who knows) and I go outside to check on cars to make sure nothing bad happened or anything like that. I notice a white sedan that had its engine on. Okay. No worries.Business trips aka a cheaters paradise. Backstory: Anyone who has worked in a hotel will completely understand this. I have seen so many times people cheating on their SO while on a "Business trip." In two different hotels I worked at, I would have a bellman minimum 2-4 times a week tell me how the two co-workers have two separate rooms, but he ...An ex-staff who came by found a lost item in the lounge and passed it to Weirdo. Weirdo curtly said "Yea yea, just leave it on the table". Ex-staff was put off and asked if he knew how to process a lost and found. Weirdo brushed him off rudely saying "Yea yea I will ask my manager to teach me. Just leave it". Got to use my favorite comeback for a jackass. There's a concert in town tonight. Which usually means on my shift I will have more than the usual (most of the time zero) number of jackasses, drunk or otherwise, on my night audit shift. Our hotel has a front parking lot, and a back parking lot (just as big) on the other side of the hotel.

I have a few years experience as a front desk associate. So, not much. I've worked at 2 different hotels. The first hotel I worked at had a very very strict policy that hotel staff are not allowed to stay in the hotel as guests.Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while.i just got promoted and now im getting berated for it. hi! I (21F) am now a FOS (yay!) at a large hotel in a tourist area in New york state. I have been in hospitality for three years now and three hotels in that time this being my third and i started here three months ago as a night auditor. i dont want to make it seem like im bragging but im ...Instagram:https://instagram. dark hair ken dollmark 15 nasbsupra gear ratio car parkingrbnb old orchard She laughs and covers her face. I now have to man the front desk till my partner shows up. Of course guests ask what happened. I was to tired to formulate a good lie so I was just honest. It made a lot of people laugh. Funny enough this was the 2nd time I had ripped my pants. Another story for later! 2.Corrupt/dumb receptionist? Ok so Have wanted to relate this old happening but had to wait til my Karma and time on reddit was enough to let me. Im 45 now medically disabled but at the time was working when this happend. I was 36 at the time. Hell the things I have seen in my time I could fill reddit with but most would be too mad to be believed ... wilkes funeral home vidalia obituariescraigslist santa rosa ca pets 8.2K views 3 weeks ago. Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?!I have a few years experience as a front desk associate. So, not much. I've worked at 2 different hotels. The first hotel I worked at had a very very strict policy that hotel staff are not allowed to stay in the hotel as guests. yummy meme gif At an old property, housekeeping was taking heat for having vacant ready rooms turn out to be dirty. GM assumes housekeepers are being lazy. One weekend, 2nd FD agent shift calls manager stating they are getting sick at desk. FOM comes in to relieve him.Best advice I can offer is to not crack/lose composure; the minute you lose your composure, you've lost the situation. Stay behind the desk (or within the view of a security camera if there isn't one covering the desk) so there is a barrier and video record of the interaction. I've had guests, scream/spit/reach across the desk at me, but I just ...